Returns & Exchanges

At JISULIFE, we want you to be completely satisfied with your portable fan and lifestyle electronics. If you are not happy with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the device in its original packaging, including all charging cables, manuals, and accessories that were included at the time of purchase.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking number.

• 4.
  Receive Refund or Exchange

  Once our technical team inspects the returned unit, we will process your refund to the original payment method or ship your replacement within 5-7 business days.